What you’ll be doing

• Use SQL and large data sets to dive deep into customer behaviour, loyalty performance and campaign effectiveness
• Work with existing dashboards and reporting to extract insights and identify optimisation opportunities
• Partner with Loyalty Marketing, Product, Martech and Analytics teams to enable insight-driven decisions
• Support segmentation, personalisation and measurement in platforms such as Braze, Unica/Acoustic, Google and SAS tools
• Communicate complex analysis and insights in a clear, compelling way to technical and non-technical audiences
• Coach and uplift team capability in data interpretation and analytical thinking

Our ideal candidate: 

• 5–10 years’ experience in marketing analytics, customer analytics or data-driven marketing
• Strong SQL capability and experience with data warehouses (e.g. Snowflake)
• Confidence working with dashboards and reporting tools
• Experience with marketing platforms (e.g. Braze, Unica, Acoustic, Google, SAS tools)
• Excellent communication and data storytelling skills

Preferred / Open to learning



• Experience or willingness to learn Liquid templating language
• Familiarity with CDPs or data activation tools
• Agile or product team experience